Terms of service

Terms of Service

Overview

This website is operated by Raptronix. Throughout the site, the terms “we”, “us” and “our” refer to Raptronix. By visiting our website and/or purchasing something from us, you agree to be bound by the following Terms of Service.

By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian.

Online Store Terms

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction.

Products and Pricing

We strive to display our products and descriptions as accurately as possible. However, we do not guarantee that product descriptions, images, or other content are completely error-free.

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue products at any time without notice.

Orders

We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

Once an order has been placed, customers are responsible for ensuring that all shipping information provided is correct.

Shipping

We currently operate within South Africa only.

  • Shipping is free on all orders.
  • Estimated delivery time is between 5 to 12 business days.
  • Delivery times may vary depending on location and courier delays beyond our control.

Returns and Refunds

Customers may request a return or refund according to our Refund Policy.

Items must be returned in their original condition and packaging where applicable.

We reserve the right to refuse returns that do not meet our policy requirements.

Limitation of Liability

Raptronix shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website.

All products are used at the customer’s own risk.

Privacy

Your personal information submitted through the store is protected under our Privacy Policy.

We do not sell customer information to third parties.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on this website.

Contact Information

For questions about these Terms of Service, please contact us through our store contact page or business email.