Shipping policy

Shipping Policy for Raptronix

I. Order Processing & Delivery Time

Order Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.

Estimated Delivery Time

  • Delivery within South Africa typically takes 2–10 business days from the date of shipment.

Important Notes

  • Delivery times are estimates and may vary due to courier schedules, public holidays, weather conditions, or unforeseen delays.
  • Customers will receive tracking information once an order has been dispatched.
  • Delivery to remote areas may take slightly longer.

II. Shipping Method

Raptronix works with reliable local courier partners to ensure safe and efficient delivery across South Africa.

Shipping methods are selected based on the size, weight, and destination of your order to provide the best possible delivery experience.

III. Shipping Fees

Free Shipping

  • Raptronix currently offers free shipping on all orders within South Africa.
  • No additional shipping charges will be added at checkout.

IV. Tracking Your Order

Once your order has been shipped, you will receive:

  • A tracking number
  • Courier tracking details
  • Shipment updates where available

Customers can use the provided tracking information to monitor their delivery progress.

V. Delivery Delays

While Raptronix strives to deliver all orders within the estimated timeframe, delays may occasionally occur due to:

  • High order volumes
  • Public holidays
  • Severe weather conditions
  • Courier operational delays

If your order experiences an unusual delay, please contact our support team for assistance.

VI. Incorrect Delivery Information

Customers are responsible for providing accurate shipping details during checkout.

If an incorrect address or contact number is provided:

  • Delivery may be delayed or unsuccessful.
  • Additional charges may apply if reshipment is required.

Please ensure all information is correct before completing your order.

VII. Liability Limitations

Raptronix shall not be held responsible for delays or delivery failures caused by circumstances beyond our control, including:

  • Natural disasters
  • Extreme weather conditions
  • Strikes or transport disruptions
  • Government restrictions
  • Courier-related operational issues

VIII. Contact Us

If you have any questions regarding shipping or delivery, please contact Raptronix customer support through our Contact Us page.